Troubleshooting and FAQ
SDK Error and Warnings
List of all errors and warnings as a reference for developers.
General Errors
| Code | Message | Description |
|---|---|---|
ER-TECH-0016 | Something went wrong. | No vendor key found. Please add a valid non-null x-api-key in API headers. |
ER-TECH-0001 | Something went wrong. | The provided id_token is invalid or expired. Please generate a new one. |
ER-TECH-0007 | Unauthorized | Vendor of the provided API key does not exist. Please use a valid x-api-key in the API headers. |
OAU_501 | Expired token provided | Please provide the current token by logging in again. |
ER-TECH-0009 | Invalid request. | network_ids must be a valid GUID. Please ensure they are in the correct format. |
ER-TECH-0005 | Error validating policies. | User not allowed: Supported networks are not supported by this vendor. |
ER-TECH-0004 | Invalid request. | Network details not found. Please check the network_name is correct. |
ER-TECH-0025 | Validation failed. | Insufficient balance in wallet. Please ensure your wallet has sufficient balance. |
ER-TECH-0015 | Invalid quantity. | Quantity should be greater than 0 for token transfers and must be an integer for NFT transfers. |
ER-TECH-0017 | No orders found. | No orders exist for the given ID. Please provide the correct order ID in the query params. |
ER-TECH-0014 | Vendor order not allowed. | The token/NFT transfer is not allowed by the vendor. |
ER-TECH-0013 | Unprocessable entity. | Failed to fetch data from downstream services. Please check your request body. |
OAU_404 | Data not found. | Please check the request body and parameters. |
ER-TECH-0006 | Retry | Downstream service error. Try again later. |
ER-TECH-0002 | Collection not found. | Please check collection address and network_name. |
ER-TECH-0007 | Unauthorized | Empty Authorization header. Please provide a valid token. |
ER-TECH-0007 | Unauthorized | You are not logged in. Please use the correct Bearer Token in the API headers. |
ER-TECH-0005 | Error validating policies. | Supported tokens/NFT collections are not supported by this vendor. |
ER-TECH-0016 | Validation failed | Invalid request body, please follow API Docs. |
ER-TECH-0017 | No orders found for the given request. | Please provide the correct order ID. |
OAU_401 | Unauthorized | Vendor of provided API key does not exist. Please use a valid API key. |
OAU_401 | Unauthorized | The API key is not for s2s. Please use s2s API key. |
ER-TECH-0001 | Validation error | Invalid address syntax for UUID. |
OAU_501 | Expired token | Please provide a new token by logging in again. |
ER-TECH-0002 | DATA_NOT_FOUND | NFT not found. You do not have the NFT. |
500 ER-TECH-0005 | Service error | Downstream service error, internal error. Try again later. |
422 ER-TECH-0013 | Unprocessable entity | Failed to fetch data from downstream services. |
404 ER-TECH-0002 | Data not found | User ID does not exist for the provided userId. |
401 ER-TECH-0007 | Unauthorized | Empty Vendor header, no API key. |
404 | Link not found | No user ID provided. |
ER-TECH-0015 | Something went wrong | Please check your input. |
401 | Unauthorized | Please refresh your auth token and try again. |
400 ER-TECH-0016 | Validation failed | Please ensure all required keys are not null and follow the API Docs. |
400 ER-TECH-0014 | Vendor Order Not Allowed | The transfer is not allowed by the vendor. |